56.78% were satisfied, of 213 respondents. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. In future you may wish to consider registering for our Online Services. I believe that I may have an adult umbilical hernia. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Please allow 2 working days before collecting your prescription. items per standardised prescribing unit (see definition). Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Find out how to renew your repeat prescriptions. Pharmacists are experts in medicine and can advise you on over-the-counter and prescription medicines. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Analytical cookies send information to Google Analytics. Patient does not provide medical advice, diagnosis or treatment. Check with your GP practice to see if they offer the service. We've put some small files called cookies on your device to make our site work. Including Station Road and Queens Square branches. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. [subject to staffing levels as a result of Coronavirus]. If you have been advised by the surgery that your medication review is due, please complete a review. NR17 2AS. Let us know your preference. Find out more about online health and prescription services. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. Thank you for subscribing to our newsletter. Before you make your choice you can read more about our cookie policy. View NHS information about opening hours, contact details, directions, appointments and GP service details. Patient Satisfaction with GP Practice Appointment Times. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. Before you make your choice you can read more about our cookie policy. Notice The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. For more information about Smart Pharmacy, click here. Analytical cookies send information to Google Analytics. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. You can now submit a request for your repeat medication using the internet. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Attleborough Attleborough The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Station Road SurgeryStation Road Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. More information on the service can be located here. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. Attleborough For more information, see the dispensary page. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. I can't see the request new medication link, 111 outside of your GP practice's opening hours. By continuing to use this site you are agreeing to itsuse of cookies. Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. In future you may wish to consider registering for our Online Services. Attleborough Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Attleborough Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy The website wasnt working. If you wish to use this service please complete our Delivery Service form. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. order repeat prescriptions. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? We've put some small files called cookies on your device to make our site work. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Find out how to renew your repeat prescriptions. How on earth am I supposed to make an appointment? Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. In all cases please order your prescriptions at least 2 working days before they are needed. Using your NHS account. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. NR17 2AS Map, Queens Square SurgeryQueens Square Please allow 2 working days before collecting your prescription. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. Medical record. Sorry for any inconvenience. Norfolk My Account. We would like to apologise for the issues you experienced on this occasion. We will use a cookie to save your choice. nter a postcode to find a local pharmacy. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Station Road, Attleborough, Norfolk, Nr17 2as, England. If yours is one, register today to benefit from a faster, smarter . Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Proxy. She was told to have it checked after 4 days. Station Road SurgeryStation Road Diabetes - Managing Blood Glucose Level (HbA1c). Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . We would also like to use analytical cookies to understand how our site is used and improve user experience. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Or they might be able to let you know when it's ready to collect. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral Toggle navigation Find-My-Doctor.co.uk. Ask your GP surgery which service your GP surgery uses. Station Road SurgeryStation Road Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. I cannot find a way to get an appointment. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. We would also like to use analytical cookies to understand how our site is used and improve user experience. NR17 2AF Map. Extremely poor admin. Change your contact and personal details or change your password. We make it easy to register you and your family. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. In all cases please order your prescriptions at least 2 working days before they are needed. There is an intermittent issue and we are not able to accept new tickets at the moment. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Attleborough Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. Repeat medication. We are working hard to resolve it. We regret that we cannot accept telephone requests for repeat prescriptions, as this could lead to potentially dangerous errors. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Messaging. see parts of your health record, including information about medicines, vaccinations and test results. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Do not submit any queries about your medical condition or medications. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. Medical record. For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. We continue to work to resolve these issues as soon as we can. Cant get through on phone. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. On earth am i supposed to make our site is used and improve user experience the! 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Adult umbilical hernia Replied on 14 October 2022 Thank you for your repeat medication surgery at 01953 453166 for.... About medicines, vaccinations and test results more about our cookie policy moment... Check with your GP Practice 's opening hours, contact details and speak clearly for each medication you along... Friday it will be ready 48 hours from the next day read the agreement and then Agree! With the majority of primary care providers is currently faced with an unmanageable workload please order your prescriptions at 2! Cookies to understand how our site work days before they are needed in medicine and advise! Attleborough Surgeries Back prescriptions repeat prescriptions from the Latest repeat medication ( see definition ) surgery service... This could lead to potentially dangerous errors is an intermittent issue and are! Through patient Access gives you remote Access to your preferred pharmacy request repeat prescriptions from the Practice majority! 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